Privacy Policy

1. Introduction

Chicago Party Bus Fun ("Company," "we," "us," or "our") operates chicagopartybusfun.com. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, request a quote, communicate with us, or book transportation services through us.

Chicago Party Bus Fun may service a booking directly, or a booking may be fulfilled by an affiliate, sister company, or third-party transportation provider. When that happens, we may share the information reasonably necessary to quote, schedule, coordinate, support, or fulfill the booking.

2. Information We Collect

We collect information you choose to give us, including through the quote form, phone, email, chat, or follow-up communications.

• Name
• Email address
• Phone number
• Event date, type, and details
• Passenger count, rental hours, pickup city, and drop-off city
• Trip details, itinerary ideas, and special requests
• Marketing consent preferences you submit through our website
• Any additional information you provide in messages, chat, phone calls, or emails

We also automatically collect certain technical information when you use the site, such as:

• IP address
• Browser, device, and operating system information
• Pages viewed, referral sources, and session activity
• Form submission time, page URL, and related consent event details

3. Cookies, Analytics, and Tracking Technologies

Our website uses cookies, scripts, and similar technologies to operate the site, understand visitor behavior, and support communications. This currently includes Google Analytics and LiveChat. These tools may collect information such as IP address, pages visited, session activity, browser details, and device information.

You can control many cookies through your browser settings. Blocking cookies may affect some site functionality, analytics accuracy, or chat availability.

4. How We Use Your Information

We may use collected information to:

• respond to quote requests, answer questions, and communicate about bookings
• coordinate service directly or through an affiliate, sister company, or servicing transportation provider
• send booking confirmations, reminders, updates, and customer support messages
• send promotional texts, calls, or emails from Chicago Party Bus Fun if you specifically opt in to future marketing
• improve the website, analyze traffic, and reduce spam or abuse
• maintain legal, security, fraud-prevention, and record-keeping compliance

Even if you do not opt in to marketing, we may still contact you about your quote, booking, service updates, support issues, or ride coordination.

5. How We Share Your Information

We do not sell your personal information for money. We may share information in the following situations:

• Service providers: vendors that help us operate the website, analytics, chat, hosting, email delivery, CRM intake, or related support systems
• Affiliates and servicing providers: if a booking is quoted, scheduled, or fulfilled by an affiliate, sister company, or third-party provider, we may share the information needed to handle that booking
• Legal or safety reasons: when required by law or when necessary to protect our rights, customers, drivers, vendors, or the public
• Business transfers: if ownership or operations are restructured, subject to applicable law

6. Affiliate and Third-Party Responsibility

If your booking is serviced by an affiliate, sister company, or independent transportation provider, that provider may handle operational communications, scheduling, dispatch, vehicle assignment, and trip fulfillment. Their own privacy, safety, service, and complaint-handling practices may apply.

Chicago Party Bus Fun is responsible for its own website, lead intake, and direct communications, but service-related complaints, disputes, or operational issues may need to be directed to the servicing provider that handled the ride. We are not responsible for the independent privacy practices of third-party providers except as required by law.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We keep information for as long as reasonably necessary for quoting, booking, service support, compliance, fraud prevention, dispute resolution, and recordkeeping. Marketing preferences may be retained so we can honor opt-outs.

9. Your Choices and Marketing Opt-Outs

• Marketing opt-out: you may opt out of promotional calls, texts, or emails from Chicago Party Bus Fun at any time. Text STOP to an SMS message when available, use any unsubscribe link, or contact us directly.
• Service communications: opting out of marketing does not prevent us or the servicing provider from contacting you about your quote, booking, ride, schedule changes, or support matters.

To request access, correction, deletion where applicable, or marketing preference changes, contact us at info@chicagopartybusfun.com or call 1-773-570-7445.

10. Third-Party Links

Our website may contain links to third-party websites, including venue partners, social media platforms, and review sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

12. Illinois Residents

We operate in Illinois and aim to handle communications in a manner consistent with applicable Illinois and federal law, including requirements relating to telephone and text-message solicitations. We do not collect biometric information through this website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. We encourage you to review this page periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: